With the outbreak of Coronavirus and to keep both our staff and customers safe, we have decided that the majority of our staff will work remotely from Monday 23rd March 2020.
Our office will be open but only for emergency keys and any visits will be “By Appointment” only.
Like most businesses these are challenging times and we Thank You for your patience and understanding.
To contact our teams please use the following e-mails;
Your Property Manager will have access to our software system and emails and will respond to all enquires in due course.
Maintenance and Repairs
Repairs should still be reported through our Website under the “Tenants” tab then click “Report a Repair”
Our Out of Hours Emergency contact details remain the same.
For Glasgow 0141 840 4706 (does NOT include locksmith)
For Glasgow Lock Emergencies 0141 221 0711
For Lorne Street, Duke Street and Duke Wynd 0141 643 3744 (includes Locksmith)
For Dundee 07872428243 (includes Locksmith)
For Edinburgh & Dunfermline 0131 555 4771 (includes locksmith)
If you are a tenant and are worried about the current situation you should follow our guidelines below. We will work with both Landlords and tenants in these difficult times.
We will be keeping you updated on the different challenges facing this, should you have any queries, please contact your Property Manager in the first instance.
We wish you and those close to you well.
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To us, agency means standing in your client’s shoes and we take that seriously…
Regardless of whether you’re a seasoned investor or a complete newbie we have curated a highly skilled team experienced in property investment, estate agency, letting and development. Together we have years of experience in the market across all tenant sectors. We are ‘The Investor’s Agency’.
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A Burke - Tenant
As 3 final year students in our early twenties who moved to Glasgow to complete our studies, we have received consistently excellent service throughout our year with Cairn. The original application and administration processes were smooth and easily completed, with consistent support given to myself and my flatmates, who were all in different countries at this point. Collecting the keys and moving into the property was easy and we quickly settled in to our flat.
M Coulston - Tenant
I couldn't recommend Cairn enough. Myself and my friend are student nurses and needed to find a place to rent within a short period of time due to the outbreak. It was already a stressful time for us but Heather at Cairn was super helpful and went above and beyond to help us find a place to stay.
Being a first time renter I had lots of questions and Heather was so patient and understanding and never made me feel stupid for asking. She was very prompt at replying to emails and getting things organised for us.
We are so thankful to Heather for assisting us with our move and her continued support as renters with Cairn, she is a true asset to their team.
K Brown - Tenant
I recently rented a flat with Cairn. I was very impressed by the whole process, very smooth and professional.
Sally, who dealt with my move in was extremely helpful throughout and replied to any queries I had quickly.
B Brimley - Tenant
I'd just like to make clear that over the last 6 months or so I have enormously benefited from your professional service. You have been fantastic in communicating and ensuring Landlord and Tenant harmony. I'd like to thank you for this, and look forward to continuing to work with you.
Richard - Landlord
I am really pleased with Cairn's investment advice and the management of my properties.
Graham.F - Landlord
Cairn Letting have been very helpful in the managing of my property. Quick and efficient, would highly recommend!
J Clark - Investor
I recently had some problems with my current agent and I called Cairn to arrange a viewing for one of their properties. After chatting with the agent she was able to advise and keep me right on how to handle my current situation and my rights as a tenant and gave me more confidence to move forward. Cairn are a professional, straight forward agency from my experience.
L Munro - Tenant
Recently rented from Cairn, everything that has been reported has been dealt with straight away and repaired within a decent timescale. My property manager has always been on hand to help, no complaints and would recommend.
C Frankland - Tenant
Recently rented with Cairn. They seem to be happy to help with all matters. I had a leak coming from above and the property manager came out, assessed the situation/damage and repairs carried out quickly and professionally to a great standard. Went above and beyond.
C Cramm - Tenant
Have sold properties twice through Cairn and delighted with the service provided on both occasions and in this instance by Sheena. Would certainly recommend.
A Keir - Investor
I have recently purchased a small flat and my contact with the agency kept me up-to-date with developments and her communication skills are second to none (my solicitor said so too). Buying a property can be stressful but she managed to streamline the whole process. Thanks for making it as easy as possible.
A Oakley– home buyer
Cairn Estate and Letting Agency had helped me to rent out my property within a very short time. Always diligent and enthusiastic, they kept me updated of the progress regularly. Moreover was able to provide backup plan when things were not working out. Also very responsive. As an overseas investor, this really gives me a peace of mind. I highly recommend Cairn Estate to all landlords looking for tenants in Glasgow.
Y Yin - Landlord
Cairn have been managing our student lets for the last three years. Being new to the market we needed guidance through all the statutory requirements, and wanted a reliable, responsive team. Our present property manager has as been excellent in this respect, as has their HMO advisor. Would recommend to other prospective landlords.