Cairn Resident Handbook

At Cairn we take the welfare of our tenants seriously. It can be daunting renting property for the first time. Our experienced team will ensure you are comfortable with the whole process.

Our Cairn resident handbook has useful information on how to look after yourself and the property. This handbook is provided to all tenants before the start of the tenancy agreement to give you as much peace of mind as possible before moving into your new property.

Inventory and deposit

An inventory of the property and its contents is prepared by an independent third party. Tenant deposits are all held by SafeDeposits Scotland, an independent not for profit body set up under housing legislation enacted to protect tenants’ interests and ensure any disputes over deposits are resolved fairly.

Maintenance – key features

Online repair reporting
24 hour emergency contact
Fully insured accredited tradesmen
Inspection programme

Inventory and deposit

Access expert help for emergencies 24 hours a day with direct numbers to key trades.