Our student tenants return term after term and many of our professional lets are renewed year on year. It is important to us and our landlords to develop a relationship with tenants. We want you to expect support, advice and prompt delivery of services.
We don’t pay just lip service to tenant protection and we seek to offer only quality accommodation.
Successful tenancies come from a three way communication process, landlord, tenant and Cairn.
Our tenant support page details how we help your tenancy run smoothly.
Don’t take our word for it. Have a look at our tenant testimonials
Great to deal with. Answered any questions I had and let me have a good look at the property we were interested in. Would recommend!
N Piontek - Tenant
Could not recommend Cairn Letting enough, our contact was professional, friendly and supportive in guiding us through the tenancy process providing a stress free service!
F Morrison - Tenant
Cairn were fantastic during my two year stay. Any issues of ours were reported to our Property Manager and dealt with in a very timely manner.
Great experience and would highly recommend.
C MaGee - HMO Tenant
Lewis was very helpful in showing us both properties and was able to answer all of our questions.
R Patterson - Tenant
This is the 2nd property me and my four friends have seen with Cairn agency and both times Fraser has been great. Very quick response time and he showed the property in an honest and informative manner that is much appreciated. Would definitely recommend any property through Cairn estate agents as so far my experience has been completely without problems.
O Nolan - Tenant
Myself and my flatmate were moving from Canada to Glasgow and had been searching for flats in Glasgow for over a month and having no luck communicating with property managers from various letting agencies. We were lucky enough to get in touch with a very professional and helpful property manager at Cairn Letting Ltd. Despite the 7 to 8-hour time difference, she made the effort to keep us informed every step of the way through our entire rent application. We were both very anxious that we would arrive in Glasgow and not have a home, however, Hannah provided us with results and honest answers to all our questions (in which we had many!) in a very efficient manner. She was very kind and diligent in our communications and kept us apprised about any delays and setbacks we were having. Hannah’s thorough rent application process allowed us to find and be approved for our dream home in a new country we have learned to love. Her professionalism, diligence, and incredibly fast communication made her an absolute dream to work with. We are both forever incredibly grateful to have had her as our property manager. Thank you so much for all your help. We wish you all the best and that you continue to be a wonderful property manager for others!
Inaya - Tenant
Have to say a huge thank you to C, in contacting me and organising a property when I had been struggling to find one. Always contactable and phenomenal after care. A huge asset to Cairn Lettings. Thank you once again!
S Gee - Tenant
Fantastic experience renting with Cairn property in last 4 years. Always very willing to help and support with utmost respect. I have really liked the property which comes with high standards and support that I got from my property manager was amazing. Really appreciate the work that you do. Best wishes!
B Banerjee - Tenant
Cairn Letting are fantastic. Letting process was extremely easy and professional and they are very much responsive when you have questions. The properties are great and furniture of great quality. Our property manager is amazing and is always on hand to help.
T Smith - Tenant
Cairn Letting Agency are very professional, quick in response and simply provided a great service whilst we were looking for a new flat. Our property manager was absolutely professional, friendly and very responsive in the whole process. Highly recommended agents for both tenants and landlords.
Adnan - Tenant
I couldn't be more happy that I rented a flat with Cairn Letting. Everyone working in Cairn has been very responsive and extremely helpful. It is incredible how they have manage to make my new beginning so smooth, easy and pleasant. Excellent and personalised customer service that deserves even more than 5 stars. I highly recommend the letting agency.
R. Qussasi - Tenant
Excellent service - very helpful in getting us settled into our new apartment and making sure everything is done properly.
Karl - Tenant
Finding an apartment with Cairn was really efficient. Thank you for your great customer service ! Really nice property manager, always answered our questions in a timely fashion. We highly recommend.
Sarah - Tenant
Cairn are a great letting agency. Their service was timely and they were highly available when we had questions. We were able to move out pretty fast and we found the apartment in a great shape.
S. Saad - Tenant
I would recommend Cairn to any students who are looking for a place to stay in Glasgow during their time at university/college! They have been so accommodating and understanding, as a lot of the time students come with little experience in residential letting! Heather has been so quick at responding, and any time we had to deal with difficult living situations in the flat, she went above and beyond to help us. Really great service and positive experience!
S Mills - HMO Tenant
A pleasure to deal with from start to finish. Cairn were proactive and attentive throughout the process
which was quick, easy, and stress free as a result. The support since the start of the tenancy continues
to be off the same high standard.
A Lindley - HMO Tenant
I have recently rented a flat with Cairn agency and I am so glad because they always replied to my emails quickly, keeping a fluid communication. Apart from that, the team is friendly and helpful. I could strongly recommend it.
Carla Q - Tenant
Very happy with the service I have received from Cairn and from my property manager. They has been polite and efficient with everything.
Alastair - Tenant
This is my second time letting with Cairn and I would highly recommend using them as your Letting Agency. The staff have always been extremely professional and helpful. We have never had a problem getting ahold of staff on the phone or via email. It is easy to report any issues through the online system and we found that they were resolved very quickly. Many thanks to the Cairn staff.
C Longman - Tenant
We've been with Cairn for a year now and have been very happy with the service we've received, so we're definitely staying on in our property for next year! Our property manager has been so helpful, quick to respond and has such a kind manner - she's an absolute star!
I Schlegel - Tenant
Fantastic service! Cairn were accommodating, proactive and very helpful throughout the entire process. Communication was absolutely fantastic -- I felt supported, and that I was definitely in good hands. Very professional.
D Fiakas - Tenant
Just secured our place through Cairn and I'm extremely happy with the service. The person dealing with our enquiry and application was communicative the entire time and kept us updated with any information. 10/10 would 100% recommend.
D Williamson - Tenant
I would recommend Cairn to any students who are looking for a place to stay in Glasgow during their time at university/college! They have been so accommodating and understanding, as a lot of the time students come with little experience in residential letting! They have been so quick at responding, and any time we had to deal with difficult living situations in the flat, they went above and beyond to help us. Really great service and positive experience!
S Mills - Tenant
We are tenants. We just had a broken boiler issue (winter nightmare) sorted in the smoothest and most effective way possible. Cairn Lettings team was really present and helpful. They even provided us with a replacement heater. Great service!
A Vallatos - Tenant
Extremely helpful and friendly with a quick turnaround time allowing me to move into my new flat within a week of finding it just in time for Christmas - Couldn't have asked for a better letting agent if I tried!
Calumn - Tenant
We've had a wonderful move thanks to Cairn. Fast and responsive, able to answer all our questions and truly made this move more stress-free than I've ever had before.
Tatiana - Tenant
Cairn have been excellent. I relocated from London to Glasgow to work for the Scottish Air Ambulance just before the lockdown started. Cairn went out of their way to help me find a property and ensured all the paperwork was processed very quickly. My removal company will not bring my furniture up at the moment, so Cairn have stepped in and lent me a bed and a sofa. I can’t thank them enough.
A Burke - Tenant
As 3 final year students in our early twenties who moved to Glasgow to complete our studies, we have received consistently excellent service throughout our year with Cairn. The original application and administration processes were smooth and easily completed, with consistent support given to myself and my flatmates, who were all in different countries at this point. Collecting the keys and moving into the property was easy and we quickly settled in to our flat.
M Coulston - Tenant
I couldn't recommend Cairn enough. Myself and my friend are student nurses and needed to find a place to rent within a short period of time due to the outbreak. It was already a stressful time for us but Heather at Cairn was super helpful and went above and beyond to help us find a place to stay.
Being a first time renter I had lots of questions and Heather was so patient and understanding and never made me feel stupid for asking. She was very prompt at replying to emails and getting things organised for us.
We are so thankful to Heather for assisting us with our move and her continued support as renters with Cairn, she is a true asset to their team.
K Brown - Tenant
I recently had some problems with my current agent and I called Cairn to arrange a viewing for one of their properties. After chatting with the agent she was able to advise and keep me right on how to handle my current situation and my rights as a tenant and gave me more confidence to move forward. Cairn are a professional, straight forward agency from my experience.
L Munro - Tenant
Recently rented from Cairn, everything that has been reported has been dealt with straight away and repaired within a decent timescale. My property manager has always been on hand to help, no complaints and would recommend.