Out of Hours Emergency
Tenant Care
Should you have an emergency, call:
Glasgow
For general emergencies please call 0141 840 4706.
For lock emergencies, please call 0771 190 1199.
For Lorne Street, Duke Street and Duke Wynd (Gas, plumbing, locksmith etc), please call 0141 643 3744.
Edinburgh
Please call our office number on 0131 622 6215, and our voicemail system will provide you with information on our emergency out of hours contractors.
For lock emergencies, please call 0131 258 0909.
Dundee
Please call 0787 242 8243 for all emergencies, this includes gas, plumbing and locks.
Report a Repair
Please also ensure to report the emergency repair via our maintenance reporting system (https://cairn.fixflo.com/issuereport/CreateIssue) which will notify your property manager of the situation the following working day. If you are unable to report this via the maintenance page, please email your property manager directly.
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Tenants
Your Essential Safety Tips for Settling into Student Life
Your Essential Safety Tips for Settling into Student Life Settling into your new place can be a brilliant adventure, and we at Cairn know just how exciting it is to set up home and dive into student life! To help you feel right at home, we’ve pulled together some top tips to keep things secure and running smoothly. Whether you’re in an HMO or a private let, these pointers will help you enjoy your new space safely. Get to Know Your Neighbourhood Before you’re buried in books or off to the pub, take a bit of time to wander around your area. Spot those handy essentials, like your local shop, pharmacy, and the quickest way to get back late from campus. A little local knowledge goes a long way, especially on rainy days! Get Familiar with Your Security Bits and Bobs Cairn properties are all set up with security measures, so make sure you know how everything works. Give those locks and secure entry systems a quick check when you move in, and make a habit of locking up even if you’re just popping out. If you’re sharing, it’s a good shout to get everyone on the same page for locking up and keeping things safe. Stash Your Valuables It’s easy to forget about valuables when you’re rushing out, but try to keep electronics and important items away from windows or spots where they’re easy to spot. A wee lockbox for documents and gadgets is a solid investment for peace of mind. Fire Safety First Fire safety is a top priority at Cairn, especially in student and HMO properties. Make sure you know the fire escape routes and test smoke alarms regularly (better safe than sorry!). Keep a fire extinguisher handy, and avoid overloading power outlets with all your devices. Mind Who You Bring Around Student life is full of new faces, and getting to know other tenants can be great. Just be wise about who you invite over, especially if they’re new to you. Trustworthy company is key, and keeping doors locked to protect your shared spaces is a smart move. Have a Few Emergency Contacts Ready It’s always a good idea to have emergency numbers saved and a list on hand in your flat. This includes local contacts, your landlord or property manager’s details, and a few neighbours or pals who live nearby. Report Repairs as Soon as You Spot Them Cairn is quick to support maintenance issues, but it’s always helpful if you report anything amiss right away. A loose lock or broken window? Visit the report a repair section on our website—our team will be on it to keep your place secure. Your Safety Matters to Cairn We’re here to make sure your student experience is safe, secure, and enjoyable. If you have any questions or need support, don’t hesitate to reach out to Cairn. Let us lend a hand—get in touch with Cairn today!
Careers, General, Meet The Team, News, Property Managers, Recruitment, Staff
Meet the Team – Abby Pearson – Property Manager Edinburgh
Describe your role in one sentence at Cairn? As a Property Manager within our Portobello branch, I am the main point of contact for our landlords and tenants within the Edinburgh and Lothians, my role is to ensure both landlords and tenants have a smooth tenancy, prioritising and responding to their requirements, no two days […]
Careers, Meet The Team, News, Property Careers, Property Managers, Staff
Meet The Team – Claudia Fata
Describe your role in one sentence at Cairn? – Property Manager, I am responsible for ensuring both my landlords and tenants have a smooth tenancy, my properties are all over Glasgow. What’s the best thing about working at Cairn? – New Challenges everyday and that involve you getting creative with your problem solving. What is […]