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Careers
Why join Cairn ?
The key to Cairn’s success is its people and its commitment to high quality and personal customer service. There are lots of opportunities within Cairn, from working within letting, estate agency, property investment or development. From maintenance to finance, property management to viewing agent.
If you share a commitment to personal service and professionalism and are keen to develop your expertise in property please contact jillian@cairnestateagency.com
Cairn pride ourselves with a robust training programme in association with Letwell and ARLA to ensure our staff are continually developing and keeping up-to-date with the current legislation.
In addition we run quarterly training courses with key note speakers such as Elspeth Boyle from Landlord Accreditation Scotland and various surveyors and property professionals.
Current Vacancies
HMO External Property Agent
Reporting to: Office Manager
Cairn Letting are currently recruiting for an external member of staff who will work solely with the HMO team carrying out the majority of all move out, move in and inspection appointments.
You will be required to manage your own diary, conduct thorough reports and have excellent administration and organisation skills to ensure your paperwork is being stored in the correct folders with a hard-working attitude.
Experience in the letting industry is desired but not essential.
Main duties to include:
Move Outs:
Overseeing the move out process from start to finish; carrying out the inspections, writing up the report and sending on to relevant Property Manager noting any works required. Dealing with deposit returns and any disputes if necessary. You would also be responsible for updating meter readings on our system and closing down utilities from the previous tenancy.
Move Ins:
Conducting the inventory report, feeding back to the Property Manager if there are any issues such as further cleaning or missed maintenance, updating meter readings on our system and setting up utilities for the new tenancy. You may also be required to conduct key handovers with tenants at their new property if time allows.
Room Inspections for Tenant Swaps
Contacting tenants to book in room checks, updating the inventory for the new tenant and dealing with the deposit return for the tenant who has vacated.
Routine Inspections
Assisting the HMO team with routine inspections, picking up any overspill where required.
Viewings
Assisting the HMO team with viewings, carrying out any overspill where required.
Fire Training
Assisting the HMO team with Fire Training every quarter, from the physical training to the signing of mandates.
General Ad Hoc Duties
Taking meter readings, visiting flats where tenants have reported maintenance such as mould and damp and feeding back to the Property Manager.
Admin Duties:
You will also be required to help the Property Managers with general admin duties, including updating utilities, data entry, creating spreadsheets, contacting tenants and contractors.
Ideal candidate would have previous HMO Knowledge or worked within a fast paced letting agency.
Clean Driving licence
Attention for detail with good customer service skills.
cvs in confidence to jillian@cairnestateagency.com
Salary circa £23-27k depending on experience, welfare package, pool car, bonus package
Read & scroll through our latest property testimonials here:
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HMO licensing, HMO Properties
Understanding HMO Tenancies – A Landlord’s Guide
Understanding HMO Tenancies – A Landlord’s Guide Managing Houses in Multiple Occupation (HMO) can be a rewarding but complex venture for landlords. With multiple tenants and specific legal requirements, it’s essential to understand the nuances of HMO tenancies to ensure compliance and success. Here’s a comprehensive guide to navigating HMO tenancies in 2025. What Is an HMO? An HMO is a property rented by three or more individuals who share communal facilities like kitchens or bathrooms. These properties require a specific licence to operate legally. Key Legal Obligations for HMO Landlords Compliance is critical when managing HMOs. Here’s what landlords must do: Obtain an HMO Licence – Apply through your local council and meet minimum standards for property size, safety, and tenant welfare. – Licences usually last up to five years and must be renewed on time. Fire Safety Compliance – Install interconnected smoke alarms and fire doors in all rooms. – Maintain clear, unobstructed fire escape routes. Health and Safety Standards – Ensure the property is free from hazards and meets the Housing Health and Safety Rating System (HHSRS). – Conduct regular gas and electrical safety checks. Tenant Rights and Agreements – Provide clear tenancy agreements outlining the terms of occupancy. – Protect tenant deposits in an approved deposit protection scheme. Best Practices for Managing HMO Tenancies Effective Communication – Maintain regular communication with tenants to address concerns and ensure harmony among housemates. – Use group communication channels for updates and reminders. Routine Inspections – Conduct regular property checks to ensure maintenance issues are resolved promptly. – Document inspections to demonstrate compliance with licensing requirements. Efficient Maintenance Management – Have a system in place for tenants to report issues. – Use professional contractors to ensure high-quality repairs and safety. FAQs: HMO Management for Landlords Q: Do I need an HMO licence for all properties with multiple tenants? A: Not all multi-tenant properties require an HMO licence. Check with your local council for specific criteria. Q: How do I handle disputes between tenants? A: Act as a neutral mediator, encouraging open communication to resolve conflicts. You can also include a housemate agreement in the tenancy terms. Q: What happens if I don’t comply with HMO regulations? A: Non-compliance can result in fines, legal action, or losing your HMO licence, which impacts your ability to rent the property legally. Managing HMO tenancies requires diligence, but the rewards can be significant when done right. If you’re looking for expert assistance with HMO compliance or tenant management, Cairn Estate & Letting Agency is here to help. Need help managing your HMO property? Contact Cairn Estate & Letting Agency today for expert advice and comprehensive management services.
Landlords
Maximising Rental Income Through Property Upgrades
Maximising Rental Income Through Property Upgrades As a landlord, staying competitive in the rental market often means making strategic investments in your property. Property upgrades not only enhance your property’s appeal but can also significantly increase your rental income and long-term value. Here’s a guide to the most effective upgrades that deliver a strong return on investment. Upgrade to Energy Efficiency Energy-efficient properties are increasingly in demand, with tenants prioritising lower energy bills and environmental impact. Install Modern Insulation – Add insulation to walls, lofts, and floors to improve your property’s EPC rating. Replace Windows and Doors – Opt for double or triple glazing to minimise heat loss and noise pollution. Energy-Efficient Appliances – Equip your property with appliances that have high energy ratings to appeal to eco-conscious tenants. Focus on Kitchen and Bathroom Renovations Kitchens and bathrooms are among the most scrutinised areas for tenants. Modernise Fixtures – Replace outdated taps, lighting, and cabinet handles with sleek, modern designs. Add Durable Surfaces – Consider hardwearing countertops and tiling for a fresh, clean look that lasts. Incorporate Smart Features – Touchless faucets or energy-efficient showerheads can make your property stand out. Improve Outdoor Spaces An inviting outdoor area is a strong selling point, especially in urban areas. Create Functional Spaces – Add decking, patios, or even a BBQ area to make outdoor spaces more usable. Invest in Landscaping – A well-maintained garden or courtyard can make your property more attractive to families or professionals. Add Outdoor Lighting – Solar-powered lights not only enhance safety but also add aesthetic appeal. Boost Storage Options Tenants value practicality, and additional storage can be a major draw. Built-In Wardrobes – Maximising bedroom space with fitted wardrobes adds convenience for tenants. Under-Stair Storage – Convert unused spaces into clever storage solutions. Smart Home Technology Incorporating smart technology can modernise your property and justify premium rents. Smart Thermostats – Tenants can control heating remotely, saving energy and improving convenience. Smart Security – Keyless entry systems and surveillance cameras enhance safety. FAQs – Property Upgrades for Landlords Q: Do all upgrades increase rental income? A: Not necessarily. Focus on upgrades that align with tenant preferences in your target market and deliver tangible benefits. Q: How do I finance property upgrades? A: Landlords can explore buy-to-let mortgages with additional borrowing options or use rental income for phased improvements. Q: Are energy-efficient upgrades worth the cost? A: Yes, these upgrades can reduce tenant bills, making your property more desirable and justifying higher rents. Upgrading your property is an investment in its future profitability. If you’re unsure where to start, Cairn Estate & Letting Agency can provide expert advice tailored to your rental goals. Ready to maximise your rental income through property upgrades? Contact Cairn Estate & Letting Agency today for tailored guidance and support.
Landlords, Letting
Attracting Long-Term Tenants: What Landlords Need to Know
Attracting Long-Term Tenants – What Landlords Need to Know Welcome back to the Cairn Estate & Letting blog. Today, I’d like to focus on a topic that resonates with many landlords, securing and keeping long-term tenants. While short-term lets have their perks, long-term occupancy offers consistency, reduced turnover costs, and stronger landlord-tenant relationships. In this post, I’ll share actionable landlord retention strategies and discuss how property upgrades can boost tenant satisfaction and encourage them to renew their leases year after year. The Benefits of Long-Term Tenancies Before diving into the ‘how’, it’s worth considering the ‘why’. A stable tenant who respects your property is invaluable. Steady Income – A longer commitment means fewer vacancies. With a reliable tenant in place, you don’t have to worry about constant marketing or void periods. Reduced Maintenance Costs – Frequent tenant turnover often leads to extra cleaning, redecorating, and administrative work. Fewer move-ins and move-outs can significantly lower these expenses. Stronger Community – Long-term residents tend to integrate into local communities. Happy tenants often refer friends or family, creating a more stable network of renters. Showcasing a Well-Maintained Property First impressions matter. If your property looks well-cared-for, prospective tenants are more likely to see themselves settling there for the long haul. Curb Appeal – Pay attention to the exterior—fresh paint, a tidy front garden, and clear signage can make a world of difference. Interior Upgrades – Simple enhancements, such as updating kitchens, modernising bathrooms, or adding energy-efficient appliances, can set your property apart from others. Routine Inspections – Regular checks help you stay on top of minor repairs before they escalate. Proactive maintenance also shows tenants you care about providing a comfortable living environment. Building Positive Landlord-Tenant Relationships Happy tenants are far more likely to extend their tenancies. Communication is key here. Responsive Communication – Aim to reply to repair requests or general queries within 24 hours whenever possible. A timely response shows you value their comfort and concerns. Professional Yet Friendly Manner – Striking the balance between being approachable and adhering to professional boundaries fosters trust. Tenants should feel comfortable contacting you but also respect that you have a business to run. Flexibility – If a good tenant requests minor adjustments—like painting a room or adding a small pet—consider it. Reasonable flexibility can go a long way in boosting tenant satisfaction. Offering Incentives for Lease Renewals While not mandatory, offering incentives can encourage tenants to stay longer. These can be both financial and non-financial perks. Rental Discounts – Some landlords provide a slight reduction in rent if tenants renew for a second or third year. This short-term sacrifice can lead to long-term gains in stability. Upgrades – If you can afford minor home improvements—like a new washing machine or a refreshed garden—tenants will appreciate the gesture and feel more at home. Personal Touches – Gestures such as sending a holiday card or organising a small tenant appreciation event (if you have multiple units in a building) can strengthen the bond with your renters. FAQ Q: How do I attract the right kind of long-term tenant?A: Clearly outline your expectations in the listing—like referencing a non-smoking policy or noise rules. High-quality photos and a detailed property description will naturally attract people who align with your requirements. Q: Is it better to keep the rent the same or raise it annually?A: Many landlords opt for small, incremental increases tied to market rates or inflation. A sudden, steep rent hike can push even satisfied tenants to look elsewhere. Q: How can I handle minor disputes to ensure tenants stay long-term?A: Address issues promptly and fairly. Listen to all sides, propose a mutually acceptable resolution, and document everything in writing. Clear communication often prevents small disputes from escalating. Securing long-term tenants offers multiple benefits, from steady cash flow to a more predictable landlord retention strategy. By investing in property upgrades, nurturing positive relationships, and offering incentives for lease renewals, you can significantly boost tenant satisfaction. Here at Cairn Estate & Letting, we specialise in helping landlords find and retain great tenants. If you’re looking for tailored advice or hands-on management support, don’t hesitate to get in touch. A stable, happy tenant is just around the corner.
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