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Careers, Glasgow, Meet The Team, News, Property Careers, Property Finance, Staff
Meet the Team – Gillian Docherty, Finance Assistant
Describe your role in one sentence at Cairn? As Finance Assistant, I work alongside the Finance Manager and Finance Director, maintaining accurate tenant and landlord accounts, invoicing and payments. Helping with month end/quarter end and reconciliations. What’s the best thing about working at Cairn? The Team, everyone is so welcoming, enthusiastic, great to work with […]
AirBNB, Careers, Landlords, Meet The Team, News, Property Careers, Staff
Meet the Team – Suzanne Hatley, Short Term Lets Manager
My role as Short Term Let Manager consists of overseeing the day-to-day operations ensuring our guests have an enjoyable and memorable stay, maintaining our high standards along with maximising revenue. What’s the best thing about working at Cairn? The most rewarding aspect of working for Cairn BnB is the satisfaction of happy guests and the varied responsibilities my role brings. No two days are ever the same. What is your proudest business achievement/moment? Hearing how we have gone above and beyond for our guests in our reviews is a proud moment for both me and the Cairn BnB team who work hard to ensure all our guests receive our 5-star service. What is the best piece of business advice you have been given? Treat others as you would like to be treated in business and everyday life and learn from your mistakes. Give us an interesting fact about yourself? I am an avid snooker fan. Top of my bucket list would be tickets for The World Championship watching Ronnie O’Sullivan win another. What advice would you give your 18-year-old self? Listen to your mother and believe in yourself. Who are your heroes inside or outside of business? My hero has to be my mum, Lorraine. She is the most kind, compassionate, brave and selfless person I know. What qualities do you most admire in others? Honesty and Loyalty. How do you unwind out of work? My time outside of work is spent with my 9-year-old son Robbie and my 5-year-old daughter Lucie. Saturdays are busy with ballet, tap and swim club. Sundays we enjoy family walks with our Border Terrier Betsy and a cycle to our local café for Brunch. Favourite book and film? My all-time favourite book would be Memoirs of a Geisha. This is the book I read for my Higher English back in 1996 and it still sits on my bookshelf to this day. It is one of the few books I go back to as it is such a beautiful read. Where is your favourite place in Scotland? As a child I spent a lot of time during the holidays in St Andrews. Now my children and I spend as much time as we can in the East Neuk of Fife. The Beach Huts in Crail are a particular favourite.
Hints & Tips
Going Home for Christmas? Essential Safety Tips
Going Home for Christmas? Essential Safety Tips The festive season is a time for joy, family gatherings, and well-deserved breaks. However, if you’re planning to leave your property unattended during the holidays, it’s crucial to ensure it’s secure and winter-ready. Here are some essential tips to keep your home safe while you’re away. Secure All Entry Points Before departing, double-check that all doors and windows are locked. Consider installing deadbolts or security bars for added protection. Modern smart locks can provide remote access and monitoring, offering peace of mind. Install a Security System A comprehensive security system, including alarms and cameras, can deter potential intruders. Many systems allow remote monitoring via smartphones, enabling you to keep an eye on your property from anywhere. Use Timers for Lights Set timers for indoor and outdoor lights to create the illusion of occupancy. Smart lighting systems can be programmed to mimic your usual routines, further enhancing security. Inform a Trusted Neighbour Let a trusted neighbour know about your travel plans. They can collect mail, check on the property, and alert you to any suspicious activity. Alternatively, consider hiring a professional property management service to oversee your home during your absence. Winter-Proof Your Home ● Heating: Set your thermostat to a minimum temperature to prevent pipes from freezing. Smart thermostats can be controlled remotely, allowing adjustments as needed. ● Pipes: Insulate exposed pipes and consider shutting off the water supply to prevent potential leaks. ● Gutters: Ensure gutters are clear of debris to prevent ice dams and water damage. Avoid Social Media Announcements Refrain from posting your travel plans on social media platforms. Public announcements can inadvertently alert potential burglars to your absence. Unplug Non-Essential Appliances Disconnect appliances like TVs, computers, and kitchen gadgets to prevent potential electrical fires and save on energy costs. Arrange for Mail and Deliveries A build-up of mail or packages is a clear sign of an unoccupied home. Pause mail delivery or have a neighbour collect it. For packages, consider using pickup lockers or scheduling deliveries for when you’re home. Check Insurance Policies Review your home insurance policy to ensure it covers unoccupied periods. Some policies have specific requirements for vacant homes, especially during winter months. Conduct a Final Walkthrough Before leaving, perform a final walkthrough to check for any potential hazards, ensure all windows and doors are locked, and confirm that security systems are activated. By taking these precautions, you can enjoy your holiday knowing your property is secure and well-maintained. If you’re looking for professional assistance in managing your property during extended absences, Cairn Estate & Letting Agency offers comprehensive property management services tailored to your needs.
Switching Letting Agents
Switching Letting Agents: Why Winter is the Ideal Time
Switching Letting Agents: Why Winter is the Ideal Time As a landlord, ensuring your property is managed effectively is paramount. If you’ve been considering switching letting agents, winter presents an opportune time to make the transition. Here’s why and how to choose the right agent for your property. Why Switch Letting Agents in Winter? 1. Preparation for Peak Rental Season The spring and summer months often see a surge in rental demand. By switching agents in winter, you allow the new agent ample time to familiarise themselves with your property, implement marketing strategies, and attract quality tenants ahead of the busy season. 2. Addressing Existing Issues If you’ve experienced challenges with your current agent—be it poor communication, high vacancy rates, or maintenance delays—winter provides a quieter period to address these issues without the pressure of peak rental activity. 3. Enhanced Property Maintenance Winter is an ideal time to conduct thorough property inspections and address maintenance concerns. A proactive letting agent will ensure your property is in top condition, ready to attract tenants when demand increases. Tips for Choosing the Right Letting Agent 1. Research and Reviews Look for agents with positive reviews and testimonials. A reputable agent will have a track record of satisfied clients and successful property management. 2. Services Offered Ensure the agent offers comprehensive services, including marketing, tenant vetting, rent collection, and maintenance coordination. For instance, Cairn Estate & Letting Agency provides a full suite of property management services tailored to landlords’ needs. 3. Local Market Knowledge An agent with in-depth knowledge of the local market can provide valuable insights into rental values, tenant preferences, and market trends. 4. Transparent Fees Understand the fee structure and ensure there are no hidden costs. A trustworthy agent will provide clear information about their charges. 5. Communication Effective communication is crucial. Choose an agent who is responsive, keeps you informed, and is proactive in addressing concerns. Steps to Switch Letting Agents 1. Review Your Current Agreement Check the terms of your existing contract for notice periods and any termination clauses. 2. Serve Notice Provide written notice to your current agent, adhering to the required notice period. 3. No need to Collect Documentation One of the advantages in switching to Cairn Estate and Letting is that we make the process as smooth as possible, our experienced team handle the switch for you. From liaising with your current agent to communicating with your tenant(s), we take care of every last detail, including: The acquisition of a detailed handover from your current agent. This will include information related to rent arrears, payment plans, planned maintenance, and outstanding tenant requests; The transfer and recording of the latest safety certificates; The transfer of all keys, up-to-date inventory, and the current lease agreement (if applicable); And the provision of a new point of contact and updated bank details for rent payments to your tenant(s). 4. Inform Your Tenants Communicate the change to your tenants, providing them with the new agent’s contact details and any changes in procedures. FAQs: Switching Letting Agents Q: Can I switch letting agents mid-tenancy? A: Yes, you can switch agents during a tenancy. Ensure a smooth transition by coordinating with both agents and informing your tenants promptly. Q: Will switching agents disrupt my tenants? A: With proper communication and planning, the transition can be seamless, causing minimal disruption to your tenants. Q: Are there costs involved in switching agents? A: Some agents may charge exit fees. Review your current contract and discuss any potential costs with your new agent. Making the switch to a proactive and efficient letting agent can significantly enhance your property management experience. If you’re considering a change, Cairn Estate & Letting Agency is here to help. Our experienced team ensures seamless transitions and exceptional service for landlords. Contact Cairn Estate & Letting Agency today to discuss how we can simplify your property management journey this winter.
Landlords, Letting, Meet The Team, News, Staff
Meet the Team – Carol Fraser Property Manager
Describe your role in one sentence at Cairn? My role is to ensure that our tenants are safe and happy, and that our landlords feel their properties are being looked after. What’s the best thing about working at Cairn? The team are so friendly and helpful, and there’s a huge amount of experience to draw […]
Tenanted Properties
How to Handle Tenanted Properties During Winter
How to Handle Tenanted Properties During Winter As a landlord, managing tenanted properties during winter comes with its own set of challenges. From ensuring the property is winter-ready to maintaining clear communication with tenants, this guide will help you navigate the colder months smoothly. Winter Property Maintenance Tips Winter can be harsh on properties, but with the right preparation, you can protect your investment and keep tenants happy. Inspect Heating Systems Ensure boilers and heating systems are serviced before winter hits. A well-maintained heating system reduces the risk of breakdowns and keeps tenants comfortable. Check Insulation and Draughts Inspect windows, doors, and loft spaces for any draughts or gaps. Proper insulation not only prevents heat loss but also lowers energy bills for tenants. Gutter and Roof Maintenance Clear out gutters and check the roof for loose tiles or potential leaks. This prevents water damage and avoids costly repairs later. Protect Pipes from Freezing Insulate exposed pipes and advise tenants to keep heating on at a minimum during very cold periods to prevent burst pipes. Outdoor Area Checks Ensure pathways and driveways are safe from ice and debris. Providing tenants with grit or salt for icy conditions shows you’re proactive. Effective Tenant Communication Maintaining a good relationship with your tenants is crucial, especially during winter. Here are some tips: ● Provide a Winter Checklist Share a simple checklist with tenants outlining steps to protect the property, such as bleeding radiators or keeping vents clear. ● Emergency Contact Information Ensure tenants know how to reach you or your property management team in case of urgent issues. ● Routine Property Checks Arrange mid-tenancy inspections to identify potential issues early. Tenants will appreciate your proactive approach. FAQs: Winter Property Management Q: What should tenants do if the heating fails? A: Encourage tenants to report issues immediately. A reliable emergency repair service can resolve problems quickly. Q: Are landlords responsible for clearing snow or ice? A: While not legally required, ensuring pathways are safe shows you care about tenant safety and can reduce liability risks. Q: How can I prevent damp or mould in winter? A: Advise tenants to keep the property ventilated, even in winter, and use dehumidifiers if necessary. Regular inspections can help spot early signs. Partner with Cairn for Stress-Free Winter Management Managing properties in winter doesn’t have to be difficult. At Cairn, we provide expert property management services to ensure your properties stay in top condition and your tenants remain satisfied. Want professional support this winter? Contact Cairn to learn more about our landlord services.
Estate Agency
Preparing Your Property for Sale in 2025
Preparing Your Property for Sale in 2025 When it comes to selling your property, preparation is key. With 2025 just around the corner, now is the perfect time to take actionable steps to ensure your property not only attracts buyers but secures the best possible price. Whether you’re a seasoned property owner or selling for the first time, our guide will help you maximise your property’s value and stay ahead of market trends. Understand the 2025 Property Market The property market is ever-changing, and understanding what to expect in 2025 can give you an edge. Recent data suggests that energy-efficient homes and properties with modern amenities will remain high on buyers’ wish lists. Additionally, the easing of mortgage rates is likely to increase buyer demand, creating a competitive market. Staying informed about local trends in your area, such as those in Glasgow’s property market, can help you position your property effectively. Top Tips to Prepare Your Property for Sale Here’s how you can make your home stand out: Boost Pavement Appeal First impressions matter. Tidy up the garden, repaint the front door, and ensure the exterior is clean and inviting. Adding plants or outdoor lighting can give your property an instant facelift. Declutter and Depersonalise A clutter-free home helps potential buyers envision themselves living there. Remove personal items and excess furniture to create a neutral, welcoming space. Address Repairs and Maintenance Fix minor issues like dripping taps, squeaky doors, or cracked tiles. These small updates demonstrate that your property has been well cared for and save buyers from worrying about immediate repairs. Upgrade for Value Consider affordable updates that yield high returns, such as a fresh coat of paint, modernising fixtures, or installing energy-efficient appliances. Properties with high EPC (Energy Performance Certificate) ratings are increasingly popular. Stage Your Home Professional staging can highlight your home’s best features and create a welcoming atmosphere. Even simple touches like fresh flowers or warm lighting can make a big difference. Market Your Property Effectively Partnering with a trusted estate agent, like Cairn, ensures your property receives the exposure it deserves. From professional photography to targeted listings, Cairn specialises in showcasing properties to the right buyers. FAQs: Preparing Your Property for Sale Q: How long before selling should I start preparing? A: Ideally, start at least 2-3 months before listing your property. This allows time for decluttering, repairs, and marketing preparations. Q: Does an energy-efficient home sell better? A: Yes, buyers are increasingly prioritising energy efficiency. Homes with high EPC ratings often sell faster and for a higher price. Q: Should I invest in big renovations before selling? A: Focus on cost-effective updates that add visible value. Full-scale renovations may not always yield a return on investment. Selling a property in 2025 doesn’t have to be daunting. By taking these steps and partnering with an experienced team like Cairn, you can achieve a stress-free sale and maximise your property’s value. Ready to sell? Contact Cairn Estate Agency today to get started!
Tenants
Your Essential Safety Tips for Settling into Student Life
Your Essential Safety Tips for Settling into Student Life Settling into your new place can be a brilliant adventure, and we at Cairn know just how exciting it is to set up home and dive into student life! To help you feel right at home, we’ve pulled together some top tips to keep things secure and running smoothly. Whether you’re in an HMO or a private let, these pointers will help you enjoy your new space safely. Get to Know Your Neighbourhood Before you’re buried in books or off to the pub, take a bit of time to wander around your area. Spot those handy essentials, like your local shop, pharmacy, and the quickest way to get back late from campus. A little local knowledge goes a long way, especially on rainy days! Get Familiar with Your Security Bits and Bobs Cairn properties are all set up with security measures, so make sure you know how everything works. Give those locks and secure entry systems a quick check when you move in, and make a habit of locking up even if you’re just popping out. If you’re sharing, it’s a good shout to get everyone on the same page for locking up and keeping things safe. Stash Your Valuables It’s easy to forget about valuables when you’re rushing out, but try to keep electronics and important items away from windows or spots where they’re easy to spot. A wee lockbox for documents and gadgets is a solid investment for peace of mind. Fire Safety First Fire safety is a top priority at Cairn, especially in student and HMO properties. Make sure you know the fire escape routes and test smoke alarms regularly (better safe than sorry!). Keep a fire extinguisher handy, and avoid overloading power outlets with all your devices. Mind Who You Bring Around Student life is full of new faces, and getting to know other tenants can be great. Just be wise about who you invite over, especially if they’re new to you. Trustworthy company is key, and keeping doors locked to protect your shared spaces is a smart move. Have a Few Emergency Contacts Ready It’s always a good idea to have emergency numbers saved and a list on hand in your flat. This includes local contacts, your landlord or property manager’s details, and a few neighbours or pals who live nearby. Report Repairs as Soon as You Spot Them Cairn is quick to support maintenance issues, but it’s always helpful if you report anything amiss right away. A loose lock or broken window? Visit the report a repair section on our website—our team will be on it to keep your place secure. Your Safety Matters to Cairn We’re here to make sure your student experience is safe, secure, and enjoyable. If you have any questions or need support, don’t hesitate to reach out to Cairn. Let us lend a hand—get in touch with Cairn today!
Careers, General, Meet The Team, News, Property Managers, Recruitment, Staff
Meet the Team – Abby Pearson – Property Manager Edinburgh
Describe your role in one sentence at Cairn? As a Property Manager within our Portobello branch, I am the main point of contact for our landlords and tenants within the Edinburgh and Lothians, my role is to ensure both landlords and tenants have a smooth tenancy, prioritising and responding to their requirements, no two days […]
