News & Blog

Press Release Cairn Group appointed to manage Kohli Properties portfolio Glasgow-headquartered Cairn Group, specialising in Property Management and Estate Agency across Scotland’s central belt, has been appointed to manage the portfolio of Glasgow west end letting agent HMO specialist Kohli Properties. With a portfolio of more than 100 properties within Glasgow’s west end, providing convenient access to Glasgow University, Kohli Properties has operated in the letting sector for over 35 years specialising in HMO student letting, residential and property management. The appointment follows Cairn’s celebrations at marking a quarter century of building a ‘whole market’ residential property agency and means that Cairn now manages a portfolio of some 1500 units, 300 of which are under HMO management, divided between Glasgow and Edinburgh. David Rowand, Founder, Cairn Group, said: “We’re delighted to secure this appointment to manage Kohli Properties’ portfolio, an arrangement that has transpired due to a change in family circumstances. “Given the long-established professionalism of Kohli Properties operations, together with the fact that its family values align perfectly with ours, with a team committed to serving those living, working, and studying in Glasgow, we consider this arrangement a perfect fit.” Kohli Properties’ spokesperson added: “As Cairn shares our strong belief in relationship management and dedication to do all we can to provide a personal service to every client, we are confident that this deal will represent business as usual for our valued client base.” Within the last year, Cairn has executed a series of acquisitions and a comprehensive management restructure with the promotion of its management team to create joint Managing Directors and a new Director. The restructure followed a period of significant growth via acquisition over recent years which saw Cairn acquire JJM Properties in Glasgow, Grange Letting in Edinburgh, Stephen McIntyre Letting in Portobello, Glasgow-based Rannoch Property, Clyde PM, the factoring arm of estate agent Clyde Property, and the Scottish arm of Glasgow-based Nationspaces Developments. Cairn now employs a staff of 25 and aims to double its turnover to £3 million and portfolio to 2500 units under management within the next five years through its ongoing expansion strategy.

Letting

How to Maximise Returns from Short-Term Letting

How to Maximise Returns from Short-Term Letting If you’re looking to boost your rental income through short-term lets, you’ve come to the right place. Whether you’re new to holiday let management or a seasoned landlord wanting to refine your approach, we’re here to share our top short-term letting tips. By focusing on smart pricing strategies, effective marketing, and efficient maintenance, you can maximise rental returns and ensure a steady stream of happy guests. Choosing the Right Pricing Strategy One of the most critical steps in short-term letting is getting your pricing right. Setting your rates too high can scare off potential guests, while pricing too low might leave money on the table. Market Research – Before listing your property, investigate similar rentals in your area. Look at their nightly or weekly rates, the types of amenities they offer, and how they’re presented. Seasonal Adjustments – Demand often fluctuates with the seasons. For instance, if you’re in a popular holiday destination, prices could spike during summer or school breaks. Don’t be afraid to adjust your rates to reflect increased demand. Dynamic Pricing Tools – Numerous online platforms can help optimise your pricing in real-time, taking into account local events, holidays, and market competition. By staying flexible and aware of market trends, you can avoid undercutting yourself while still attracting the right guests. Quality Presentation Matters Even the best-located property needs the right presentation to stand out. Potential guests typically browse multiple listings, so grabbing their attention from the start is crucial. Professional Photography – High-quality photos that showcase your property’s unique features—be it a cosy living area or a scenic balcony—can significantly boost bookings. Compelling Descriptions – Keep your listing concise yet engaging, highlighting key selling points such as proximity to attractions or recent refurbishments. Make it clear how guests will benefit from staying at your let. Well-Thought-Out Amenities – Essentials like free Wi-Fi, fresh linens, and fully stocked kitchens are almost expected by today’s travellers. Going the extra mile—like offering a welcome hamper or local guidebook—can attract glowing reviews. Seamless Maintenance and Upkeep When it comes to holiday let management, maintenance can make or break your success. An untidy or poorly functioning property can lead to negative feedback and lower occupancy rates. Regular Inspections – Conduct thorough checks between guest stays to spot wear and tear or any urgent repairs. Timely fixes not only preserve your property but also keep guests happy. Proactive Housekeeping – Whether you hire a cleaning service or handle it yourself, ensure that each turnover meets hotel-level standards. This is essential for maintaining your short-term let’s reputation. Maintenance Schedules – Establish a routine plan for garden care, appliance servicing, and other periodic tasks. Preventative measures often cost far less than emergency repairs. Effective Marketing Strategies A hidden gem won’t stay hidden if you market it correctly. Besides listing on popular short-term letting platforms, consider other channels for attracting guests. Social Media Presence – Platforms like Instagram can showcase your property’s aesthetic appeal to a wide audience. Partnerships with Local Businesses – Cross-promote with nearby restaurants, tour operators, or attractions to create unique holiday packages. This can be a win-win for both parties. Loyalty Programmes – Encourage repeat bookings by offering returning guests a discount or a value-added perk—like late check-out or a complimentary local experience. Encouraging Positive Reviews Word-of-mouth plays a huge role in the short-term letting world. A single glowing review can convince future guests to book immediately. Prompt Follow-Up – After a guest checks out, send a personalised thank-you message and kindly request feedback or a review. Responsive Communication – Be available to answer queries promptly, resolve minor issues, and show genuine care for your guests’ experiences. Offer Little Extras – Small gestures—a bottle of wine or local information guides—often turn a satisfactory stay into a memorable one. FAQ Q: Do I need planning permission for short-term lets?A: Requirements differ by local council. Some areas in Scotland may require additional permits. Check with your local authority to stay compliant. Q: How can I reduce the stress of frequent guest turnovers?A: Creating a turnover checklist can streamline your preparation process. Also, consider professional cleaning services to lighten the load. Q: What’s the best way to handle guest deposits or damages?A: Most booking platforms provide a security deposit option. Alternatively, you can request a deposit outside the platform, but make sure it’s detailed in your terms and conditions. Short-term letting can be incredibly rewarding if approached strategically. From choosing the right pricing structure to maintaining impeccable standards, these short-term letting tips will help you stand out in a competitive market. At Cairn Estate & Letting, we’re passionate about helping landlords succeed in holiday let management. If you’re ready to maximise rental returns or simply want a helping hand, we’re here to guide you every step of the way.

Letting, Glasgow, Landlords, News, Property Management, Switching Letting Agents, testimonial

“Teamwork and Dedication” – A personal recommendation by Scotland’s Former Rugby Captain, Andy Nicol

Our CEO David Rowand met up with Andy Nicol, here is what he had to say.. “As a former Scottish rugby captain, I understand the importance of teamwork and dedication! Recently, my daughter was seeking a rental flat in Glasgow, and I turned to recommended Cairn Letting & Estate Agency for assistance. David and his team provided exceptional service throughout the entire process. They took the time to understand my daughter’s specific needs and preferences, ensuring that the properties they presented were a perfect fit. The professionalism and efficiency displayed by Cairn’s team made the search for a rental flat seamless and stress-free. Their commitment to excellence is truly commendable. I would definitely recommend Cairn Letting & Estate Agency”. Thank you for your kind words and thoughtful review we truly appreciate you taking the time to share your positive experience with us. It was a pleasure working with yourself and your daughter to find the perfect rental property for her. We look forward to assisting you again in the future.

Letting, Careers, Edinburgh, Meet The Team, Property Managers, Staff

Meet the team – Nicola Ainslie – Business Development Branch Manager – Edinburgh

Describe your role in one sentence at Cairn? As the Business Development and Edinburgh Branch Manager at Cairn, I oversee operations, drive growth, and build strong relationships to ensure the success of our letting and management services. What’s the best thing about working at Cairn? The people! From day one, I felt like I had been here for years—a credit to the team’s warm welcome and the company culture that makes coming to work so enjoyable. What is your proudest business achievement/moment? With 27 years in the property industry, I’ve had many proud moments, but stepping into my role at Cairn and feeling like part of the team so quickly is a big one. It’s a testament to finding the right fit in both culture and career. What is the best piece of business advice you have been given? You don’t know it all—listen to those around you, especially those with knowledge and experience. Give us an interesting fact about yourself? I’m a dedicated football mum, and no matter how many games I watch, I’ll never get tired of standing on the sidelines cheering my kids on. What advice would you give your 18-year-old self? You don’t know everything—listen to others, especially your mum! Who are your heroes inside or outside of business? My mum—she always gave great advice (even when I didn’t listen). What qualities do you most admire in others? A positive attitude can be contagious, uplifting and create an environment where innovation thrives. A willingness to learn, improve, and embrace new challenges is essential for long-term success. How do you unwind out of work? Watching my kids play football, spending time with family, and enjoying the friendly football rivalry at home as I support a different club to my husband and kids. Favourite book and film? Even after all these years, Dirty Dancing is still my go-to movie. Where is your favourite place in Scotland? Any football pitch where my kids are playing—that’s where I’m happiest!

Letting, Landlords, Meet The Team, News, Staff

Meet the Team – Carol Fraser Property Manager

Describe your role in one sentence at Cairn? My role is to ensure that our tenants are safe and happy, and that our landlords feel their properties are being looked after. What’s the best thing about working at Cairn? The team are so friendly and helpful, and there’s a huge amount of experience to draw […]

Letting, Glasgow, Investment, Landlords, Property Development, Property Investment, Property Management

Leading Glasgow’s Property Scene – Why Cairn Estate Agency Reigns Supreme

Leading Glasgow’s Property Scene – Cairn Estate Agency’s Unmatched Expertise The Cairn Difference, Beyond Property Management What sets Cairn Estate Agency apart is not just our comprehensive array of services but the depth of our expertise and our unwavering commitment to tailoring our approach to suit the unique needs of each client. From savvy HMO management that maximises returns in a city teeming with students, to navigating the nuanced Glasgow letting scene, selling with strategic prowess, or offering the innovative Cairn BNB service, Cairn is the epitome of property mastery. HMO Mastery – A Class Apart In Glasgow’s dynamic market, HMOs present a golden opportunity. Cairn’s mastery over HMO management is unparalleled, blending regulatory expertise with operational excellence. We transform complexity into profitability, ensuring your HMO investment thrives. Letting Services – Precision Personified Our letting services are a testament to our belief in precision. We match properties with the right tenants and ensure every aspect of the letting process is managed flawlessly, reflecting our deep understanding of what Glasgow landlords and tenants need. Sales Strategy – Selling Smarter, Not Harder Selling a property is an art, and Cairn has perfected it. Our strategies are backed by market insights that only a West End-based agency can possess, ensuring that when you sell with Cairn, you’re not just listing your property; you’re making a statement. Cairn BNB – Redefining Short-term Letting The short-term rental market is booming, and Cairn BNB is at its forefront. By merging the flexibility of short-term lets with our hallmark professionalism, we’ve created a service that maximises earnings while maintaining the highest standards of property management. Why People in Glasgow Trust Cairn Cairn isn’t merely a property agency; to many in Glasgow, we’re a cornerstone of the community. Our spot on Gibson Street, right in the life-filled West End, goes beyond geographical convenience—it’s where our heart is. It’s where every day, we’re inspired by the city’s hustle and our neighbours’ dreams. Choosing Cairn means you’re not just getting a property expert; you’re gaining a friend with an insider’s view of the Glasgow property scene. Our team, as diverse and dynamic as Glasgow itself, is committed to supporting every client’s journey, whether it’s finding a first home, investing in property, or managing a portfolio. Cairn and Glasgow – Growing Together Glasgow’s property landscape is as dynamic and spirited as the city itself, brimming with opportunities for those ready to seize them. At Cairn, we’re not just moving with the times; we’re looking ahead, imagining the possibilities, and making them realities. Our passion for innovation keeps us at the forefront, whether it’s embracing the latest trends in property management or exploring new investment opportunities. As Glasgow evolves, so does Cairn, steadfast in our mission to be more than your property agency—we’re your partners in building a brighter future in this vibrant city. Whether you’re venturing into the world of HMOs, looking to let, sell, or manage a property, or explore the lucrative realm of short-term rentals, Cairn Estate Agency is your ultimate partner. Located in the vibrant heart of the West End on Gibson Street, our doors are always open for you to discover how we can turn your property ambitions into achievements. Reach out today and let Cairn start you on your path to property success in Glasgow.

Letting, Landlords, Legislation

Mastering Letting Compliance in Scotland with Cairn Letting & Estate Agency

Mastering Letting Compliance in Scotland – Your Essential Guide with Cairn Letting & Estate Agency The Importance of Compliance in the Scottish Letting Market Scotland’s letting market is buoyant and diverse, offering significant opportunities for landlords. However, the landscape of letting compliance in Scotland is comprehensive, encompassing various legal requirements designed to protect tenants and landlords alike. Compliance isn’t just a legal requirement; it’s a cornerstone of trust in the landlord-tenant relationship, influencing tenant satisfaction and the long-term success of your letting venture. Navigating the Letting Compliance Maze Letting compliance in Scotland involves several key regulations and standards that landlords must adhere to, ensuring properties are safe, secure, and suitable for tenants. These include: Safety Regulations Landlords are required to ensure that all gas and electrical installations are inspected annually by a qualified professional. Smoke and carbon monoxide detectors must be installed in specific locations within the property. Energy Efficiency An Energy Performance Certificate (EPC) must be obtained for the property, demonstrating its energy efficiency to potential tenants. Repairing Standard Landlords must ensure that the property meets the Scottish Government’s repairing standard, which includes the property being wind and watertight and the installations for supply of water, gas, electricity, sanitation, space heating, and hot water being in a reasonable state of repair and working order. Tenant Information Pack Landlords are required to provide tenants with a ‘Tenant Information Pack’, which includes essential information about the property, the tenancy, and the rights and responsibilities of both tenants and landlords. Private Residential Tenancy (PRT) Introduced to replace assured and short assured tenancy agreements, the PRT offers more security to tenants and flexibility for landlords. It’s crucial to understand the implications of this tenancy type on your letting arrangements. Simplifying Compliance for Scottish Landlords The complexity of compliance can be overwhelming, particularly for new landlords or those with multiple properties. Cairn Estate Agency is your partner in ensuring that your letting properties not only meet all legal requirements but also stand out in the competitive Scottish market. Our comprehensive compliance services include: Regular updates on changing legislation and how it affects your properties. Organising and maintaining all necessary safety certificates and documentation. Guidance on meeting the Repairing Standard and EPC requirements. Assistance with preparing the Tenant Information Pack and managing Private Residential Tenancies. By leveraging Cairn’s expertise, landlords can navigate the compliance landscape with confidence, focusing on maximising their investment’s potential while ensuring a safe, compliant, and attractive offering to tenants. In the fast-paced and regulated Scottish letting market, staying compliant is key to success and tenant satisfaction. Cairn Letting & Estate Agency is dedicated to providing landlords with the knowledge, services, and support needed to navigate letting compliance with ease. Whether you’re an experienced landlord or new to the market, our team is here to ensure your properties meet every standard and regulation. Contact Cairn Letting & Estate Agency today to learn more about our letting compliance services and how we can help you build a successful, compliant letting business in Scotland.

Letting, Landlord Insurance, Landlords, Property Finance, Tenanted Properties

The importance of specialist landlord insurance.

The Importance of Specialist Landlord Insurance As a landlord, arranging appropriate insurance for your buy-to-let property is crucial for safeguarding your investment. Comprehensive landlord’s insurance is essential to protect you and your finances from unexpected events that may result in an insurance claim. While regular household insurance provides cover for your building and possessions while […]

Letting, Glasgow, Property Careers, Property Managers, Recruitment

What’s it like to work at Cairn?

What’s it like to work at Cairn? The key to Cairn’s success is its people and our commitment to high quality and personal customer service. There are lots of opportunities within Cairn, from working within letting, estate agency, property investment, finance, and development. This post is for anyone considering a new challenge and is a […]

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Letting, HMO licensing, HMO Properties, Landlords, Property Partners

We’re excited to welcome Kohli Properties to the Cairn Family