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Meet The Team, Careers, Edinburgh, Letting, Property Managers, Staff

Meet the team – Nicola Ainslie – Business Development Branch Manager – Edinburgh

Describe your role in one sentence at Cairn? As the Business Development and Edinburgh Branch Manager at Cairn, I oversee operations, drive growth, and build strong relationships to ensure the success of our letting and management services. What’s the best thing about working at Cairn? The people! From day one, I felt like I had been here for years—a credit to the team’s warm welcome and the company culture that makes coming to work so enjoyable. What is your proudest business achievement/moment? With 27 years in the property industry, I’ve had many proud moments, but stepping into my role at Cairn and feeling like part of the team so quickly is a big one. It’s a testament to finding the right fit in both culture and career. What is the best piece of business advice you have been given? You don’t know it all—listen to those around you, especially those with knowledge and experience. Give us an interesting fact about yourself? I’m a dedicated football mum, and no matter how many games I watch, I’ll never get tired of standing on the sidelines cheering my kids on. What advice would you give your 18-year-old self? You don’t know everything—listen to others, especially your mum! Who are your heroes inside or outside of business? My mum—she always gave great advice (even when I didn’t listen). What qualities do you most admire in others? A positive attitude can be contagious, uplifting and create an environment where innovation thrives. A willingness to learn, improve, and embrace new challenges is essential for long-term success. How do you unwind out of work? Watching my kids play football, spending time with family, and enjoying the friendly football rivalry at home as I support a different club to my husband and kids. Favourite book and film? Even after all these years, Dirty Dancing is still my go-to movie. Where is your favourite place in Scotland? Any football pitch where my kids are playing—that’s where I’m happiest!

Meet The Team, AirBNB, Careers, Landlords, News, Property Careers, Staff

Meet the Team – Suzanne Hatley, Short Term Lets Manager

My role as Short Term Let Manager consists of overseeing the day-to-day operations ensuring our guests have an enjoyable and memorable stay, maintaining our high standards along with maximising revenue. What’s the best thing about working at Cairn? The most rewarding aspect of working for Cairn BnB is the satisfaction of happy guests and the varied responsibilities my role brings. No two days are ever the same. What is your proudest business achievement/moment? Hearing how we have gone above and beyond for our guests in our reviews is a proud moment for both me and the Cairn BnB team who work hard to ensure all our guests receive our 5-star service. What is the best piece of business advice you have been given? Treat others as you would like to be treated in business and everyday life and learn from your mistakes. Give us an interesting fact about yourself? I am an avid snooker fan. Top of my bucket list would be tickets for The World Championship watching Ronnie O’Sullivan win another. What advice would you give your 18-year-old self? Listen to your mother and believe in yourself. Who are your heroes inside or outside of business? My hero has to be my mum, Lorraine. She is the most kind, compassionate, brave and selfless person I know. What qualities do you most admire in others? Honesty and Loyalty. How do you unwind out of work? My time outside of work is spent with my 9-year-old son Robbie and my 5-year-old daughter Lucie. Saturdays are busy with ballet, tap and swim club. Sundays we enjoy family walks with our Border Terrier Betsy and a cycle to our local café for Brunch. Favourite book and film? My all-time favourite book would be Memoirs of a Geisha. This is the book I read for my Higher English back in 1996 and it still sits on my bookshelf to this day. It is one of the few books I go back to as it is such a beautiful read. Where is your favourite place in Scotland? As a child I spent a lot of time during the holidays in St Andrews. Now my children and I spend as much time as we can in the East Neuk of Fife. The Beach Huts in Crail are a particular favourite.




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